Apple's Hiring of an Outsider is Out of Character

Apple's Hiring of an Outsider is Out of Character
Apple Releases OS X 10.7.3 with New Language Support and Bug Fixes
Apple's 1.3 MP Camera-Equipped iPod Nano Due for Launch in March/April?
Apple Reportedly Investigating Television Set Components as Anticipation Builds
Photos of Debug Software Show Alleged Details of iPad 3 with Quad-Core A6 and LTE
New Photos of Camera-Equipped iPod Nano Casing Surface
Tim Cook on New Retail Chief John Browett: 'The Best by Far'
Seagate Starts Selling GoFlex Portable Thunderbolt Adapter
Apple Had 'Worked On' Offering a High-Definition Music Format

Posted: 01 Feb 2012 02:00 PM PST

Earlier this week, Tim Cook announced the hiring of John Browett to replace Ron Johnson as the Senior Vice President of Retail at Apple. After spending more than 10 years at Apple, building the world's most successful retail chain from scratch, Johnson was appointed CEO at JC Penney with the difficult task of turning around one of the country's most well-known department stores.

Johnson announced his departure from Apple in June of 2011 and by August Apple's recruiters were in full-swing looking for a replacement. Curiously, for a company where nearly the entire executive team is home-grown, reports emerged that Apple was using executive search-firm Egon Zehnder to assist with finding the perfect candidate. The Wall Street Journal reported that Steve Jobs, at the time still on medical leave, was intimately involved in the decision to hire an outside firm "mainly because he wants to consider executives who are based abroad."

The entire executive team at Apple, aside from the just-hired Browett and Bruce Sewell, Apple's general counsel, has been with the company for more than 10 years. Aside from the general counsel position, Apple's leadership team has remained fairly consistent through the second Steve Jobs era.

Of nearly two dozen current and former executives, only a bare handful were hired from outside the company rather than being promoted from within, and only one -- general counsel Bruce Sewell -- is still with the firm. Apple's most famous crash-and-burn external hire was that of Mark Papermaster, a long-time IBMer who was hired by Apple in 2008 as Senior Vice President for Devices Hardware Engineering. After a lengthy court battle with IBM over a non-compete clause he had signed, he was put in charge of the teams behind the iPod and iPhone, and presumably the early development of the iPad as well.

Papermaster finally started work at Apple on April 24, 2009, nearly six months after he was originally hired. He left the company after only 15 months, just after the Antennagate scandal.

He was in charge of the division that created the iPhone 4, and Papermaster's departure would seem to be that of an executive who fell on his sword over perceived issues with Apple's flagship product. However, Adam Lashinsky's book Inside Apple notes that there was more to it than a simple product miscue. Papermaster's years at IBM left him ill-prepared for the aggressive corporate culture at the top of Apple.

Steve Jobs was on medical leave when Papermaster, who declined repeated requests to be interviewed, started at Apple. By the time Jobs returned, the word on Papermaster was that he wasn't fitting in. He wasn't seen as fighting hard for his division, a requisite internally. "Papermaster is a really nice guy, proverbially the guy you'd want to have a beer with," said someone who interacted with him during his time at Apple. "He is warm, patient, and willing to listen--just not the right qualities for Apple. It was so painfully obvious to everyone." It was said that when he came back to work, Jobs paid little attention to Papermaster, meaning the new executive had achieved "bozo" status in the founder's exacting judgement."

Inside Apple is full of tales of the unique culture at Apple, such as the lack of profit-and-loss reports for individual divisions, like those that exist at most large companies. Apple's idiosyncratic culture and the complete lack of external hires at the top -- plus the short life-spans of those that have been tried -- mean John Browett, currently the CEO of European technology retailer Dixons Retail, could be in for a bumpy ride.

From both Apple's press release announcing the move and an email Tim Cook sent to an Apple customer about Browett's hire, it's clear that Apple is not hiring Browett for his experience at Dixons. Browett's hire has raised some concerns from Apple fans because of poor shopping experiences at the different retailers he was in charge of. Instead, Cook is hiring Browett for his enthusiasm for amazing customer service -- something Apple puts a lot of stock in -- as well as his international expertise.

John Browett is Tim Cook's first major hire as CEO, and a lot of analysts and Apple fans will be watching to see how it plays out. Though it is likely Steve Jobs had extensive input on the process both before he resigned as CEO and before he passed away, Tim Cook is indisputably in charge.

The first Apple Store opened in 2001, more than 10 years ago. Apple Retail's second 10 years are called the "decade of significance" within the company. It seems likely that retail will continue to be Apple's most noteworthy corporate initiative -- showcasing both the brand and its products to millions of visitors a week -- and John Browett, a complete outsider, is Apple's choice to run it.

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Apple Releases OS X 10.7.3 with New Language Support and Bug Fixes

Posted: 01 Feb 2012 01:18 PM PST

Apple today released OS X 10.7.3, the third maintenance update to OS X Lion. The update is available via Software Update and Apple's download pages.

The 10.7.3 update is recommended for all OS X Lion users and includes general operating system fixes that improve the stability, compatibility, and security of your Mac including fixes that:

- Add Catalan, Croatian, Greek, Hebrew, Romanian, Slovak, Thai, and Ukrainian language support
- Address issues when using smart cards to log into OS X
- Resolve issues authenticating with directory services
- Address compatibility issues with Windows file sharing

Detailed information is available in the full full release notes.

Available versions includes:

- OS X Lion Update 10.7.3 (Client) (997.01 MB)
- OS X Lion Update 10.7.3 (Client Combo) (1.2 GB)

- OS X Lion Update 10.7.3 (Server) (1 GB)
- OS X Lion Update 10.7.3 (Server) Combo (1.34 GB)
- Server Admin Tools 10.7.3 (202.59 MB)

Apple has also released Security Update 2012-001 to bring security fixes to users running systems with Mac OS X Snow Leopard:

- Security Update 2012-001 (Snow Leopard) (192.73 MB)
- Security Update 2012-001 Server (Snow Leopard) (212.09 MB)

Finally, Apple has also released Apple Remote Desktop 3.5.2 Client (3.75 MB) to address issues with screen sharing.

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Apple's 1.3 MP Camera-Equipped iPod Nano Due for Launch in March/April?

Posted: 01 Feb 2012 10:59 AM PST

Earlier today, we reported on new photos of an iPod nano casing that appears to support a rear-facing camera. With similar photos having shown up in the past, it was unclear whether Apple was still pursuing the design for a future iPod nano.

M.I.C gadget now weighs in with claims that the pictured device is in fact a two-month old prototype but that Apple has been having difficulties with the 1.3-megapixel camera taking overexposed photos.

It's real, and it's a two-month-old prototype that has big problems. It comes with an auto iris lens that can be affected by diffraction and blurring when the iris opening becomes too small in bright conditions. Ok, I gotta say it simply, it takes overexposed photos.

According to our factory sources, Apple have problems with the lens aperture for the next-gen iPod nano, the iris is not functioning correctly to allow the advantages of the low aperture to be utilized.

Interestingly, the report claims that the user interface for the camera features is finished and that Apple is looking to launch the device late this quarter or early next quarter once it finishes working out the camera issues.

The release would be a significant deviation from Apple's usual iPod refresh timeline, which has typically seen updates come in the September-October timeframe. But with Apple shaking up its schedules in 2011 by pushing the iPhone back from its usual June release to take the iPod's place with an October debut, it is possible that other changes to the usual timeline are in store.

The iPods saw only very minor changes last October, with the iPod touch essentially gaining only a white option and a price drop while the iPod nano saw a price drop and a software update that was also compatible with the previous year's model. The iPod shuffle and iPod classic received no updates at all, making Apple's 2011 iPod updates by far the most modest in the company's history. Consequently, Apple could be looking to make more substantial changes to its iPod line, such as the release of a camera-equipped iPod nano, well ahead of the fall 2012 timeframe.

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Apple Reportedly Investigating Television Set Components as Anticipation Builds

Posted: 01 Feb 2012 09:31 AM PST

Piper Jaffray analyst Gene Munster, whose long-standing claims of an Apple television set have been gaining steam in recent months as new rumors have surfaced in support of the idea, issued a research note late yesterday (via AppleInsider) discussing some new developments with Apple's work. Specifically, Munster notes that he had recent discussion with a "major TV component supplier" which disclosed that Apple had contacted the company to inquire about their products. The disclosure adds another data point to rumors from Asian supply chains that Apple has been working on a television set. The relevant portion of Munster's report is quoted by Barron's:

In Jan-12 we spoke with a major TV component supplier who has been contacted by Apple regarding various capabilities of their television display components. We see this as continued evidence that Apple is exploring production of a television. This latest data point follows Jan-11 meetings in Asia that led us to believe Apple was investing in manufacturing facilities for LCD displays ranging from 3.5″ mobile displays to 50″ television displays. In Sept-11 we met with a contact close to an Asian supplier who indicated that prototypes of an Apple Television are in the works. We believe TV hardware could be ready for a late CY12 launch, but the timeline and scope of a revamped content solution is more uncertain.

Observers have been looking for Apple's next major product line even as the iPad and iPhone experience booming sales and the Mac continues its resurgence with long-standing steady growth easily outpacing that of the overall PC industry. The rumor mill clicked into high gear on the topic of an Apple television set with Steve Jobs' disclosure in his authorized biography that he had "finally cracked" how to revolutionize television technology.

Rumors have since focused on an integrated television set involving iTunes and iCloud and controlled via Siri voice technology. One report has claimed that Apple design chief Jony Ive has a 50-inch Apple television set prototype in his design lab, although various sources have at different times claimed a wide range of sizes for Apple's TV set, from 32 inches to over 50 inches.

Sources seems to suggest that Apple is shooting for a launch of its television set later this year or early next year. What remains unknown is whether Apple will be able to make any revolutionary changes on the content side within that timeframe. The company has made several efforts to work with content providers on ideas such as "best of TV" packages that would be made available through iTunes and enable users to in some cases eliminate their cable television subscriptions, but the company has reportedly made little progress in those negotiations.

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Photos of Debug Software Show Alleged Details of iPad 3 with Quad-Core A6 and LTE

Posted: 01 Feb 2012 08:27 AM PST

BGR reports that it has received from a source photos of what are claimed to be screenshots from Apple's iBoot development and debugging software for the bootrom showing details on an iPad 3. The screenshots, which show references to the known "J1" and "iPad3,1" code names, reveal that the device will indeed be using a new application processor carrying an S5L8945X identifier, presumably as part of a new A6 system-on-a-chip.

For starters, the model numbers are J1 and J2 (iPad3,1 and iPad3,2), and while DigiTimes reported this a few weeks ago, these two models are not different devices, just a single iPad available in two versions — one with Wi-Fi only and one with Wi-Fi and embedded GSM/CDMA/LTE for all carriers. Also included in the photos is, for the first time, confirmation of which processor Apple will be using in the iPad 3: an A6 processor with model number S5L8945X. For reference, the Apple A4 model was S5L8930X and the A5 is S5L8940X.

The report notes that the processor is expected to be of the quad-core variety, up from the current dual-core processor used in the A5 on the iPad 2 and iPhone 4S. The report also reiterates claims that the iPad will support LTE alongside GSM and CDMA 3G networks in a single device.

BGR offers no assessment of the reliability of the source of the photos, and iBoot output could be easily faked, but if legitimate the details bolster claims that the iPad 3 will be a major upgrade to the popular tablet device.

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New Photos of Camera-Equipped iPod Nano Casing Surface

Posted: 01 Feb 2012 07:17 AM PST

Last April, Taiwanese site Apple.pro posted a photo of what appeared to be an iPod nano with a hole in the rear casing that was said to be for a camera. A second photo showing the casing from the other side surfaced a month later, appearing to show a clipless design for the device and claiming that it would carry a 1.3-megapixel camera.

Apple ultimately made no changes to the design of the iPod nano in September of last year, instead opting to update the software and lower pricing on the 8 GB and 16 GB models. But the idea of a camera-equipped iPod nano was revived in November with the publication of a May 2010 patent application on speaker design that appeared to show a hole in the iPod nano's clip in the same location as the rumored camera hole seen in the leaked photos.

Apple.pro now reports [Google translation] that a series of new photos have surfaced showing this camera-enabled iPod nano casing in even more detail. The new photos clearly show the device retaining its clip-on design with a metal housing for a camera assembly protruding from the back of the main case and sitting flush with a hole in the device's clip.

The design would allow Apple to squeeze a camera into the current diminutive form factor of the iPod nano by moving much of the lens and sensor hardware outside of the main casing but still within the overall device envelope by utilizing a small portion of the gap between the device and the clip.

Given that this design for a camera-equipped iPod nano has been floating around for some time and did not make an appearance during last October's update, it is unclear whether the design is still in the works for Apple or if it has been scrapped for some reason. The company had previously introduced a low-resolution video-only camera on the previous iPod nano form factor, but removed the feature when it redesigned the device with a smaller, iPod shuffle-like form factor in 2010.

An Apple patent application filed in late 2009 also suggests that Apple has an interest in equipping the current iPod nano design with a camera, offering it as one example of an environmental sensor that could be used to allow the device to display screen savers and other content that relate to the device's environment such as the current weather or other factors.

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Tim Cook on New Retail Chief John Browett: 'The Best by Far'

Posted: 01 Feb 2012 05:57 AM PST

MacRumors reader Tony Hart notes on his blog that after emailing Apple CEO Tim Cook with his thoughts on the company's selection of Dixons CEO John Browett as the next head of retail, he received a personal response in which Cook noted that Browett was "the best by far" among the candidates he talked with about the position.

Tony,

I talked to many people and John was the best by far. I think you will be as pleased as I am. His role isn't to bring Dixons to Apple, [it's] to bring Apple to an even higher level of customer service and satisfaction.

Tim

The selection of Browett has raised some concerns among those familiar with Dixons, which operates stores under a number of names including Currys and PC World, as the retailer does not have particularly good reputation in the UK. Browett has, however, been considered by some to be a rising star in retail after serving time leading operations at supermarket chain Tesco and then taking the reins at Dixons in 2007. Apple had also been expected to look internationally for its next retail chief as the company focuses its expansion plans on locations outside of the United States.

While Steve Jobs was known for occasionally responding to customer emails, usually with tersely-worded replies, Cook seems to have carried on that tradition even as he has moved to put his own stamp on Apple. A number of Cook's emails to the Apple team have made their way out of the company's offices, and he has on occasion, as in this case, replied to customer emails as well.

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Seagate Starts Selling GoFlex Portable Thunderbolt Adapter

Posted: 01 Feb 2012 02:07 AM PST

The slow trickle of new Thunderbolt products continues. Seagate has begun selling a $99 Thunderbolt SATA adapter for portable (2.5") external hard drives:

The GoFlex series is a set of external hard drives with interchangeable interface adapters that allow their hard drives to switch between different interfaces. Existing adapters include USB 3.0, Firewire, and eSATA. This new adapter offers Thunderbolt support for existing portable GoFlex customers. One reader notes that the interface is simply an SATA interface, so this adapter could be used with any bare 2.5" SATA hard drive.

Seagate first announced the Thunderbolt adapters at CES and is also planning on offering a desktop version of the adapter for $199 in February.

Macworld had a hands on with the portable unit and found it did indeed perform faster than Firewire 800 (and of course USB)

Using the new Thunderbolt adapter, we saw write speeds of 78.8MBps, or 40 percent faster than FireWire 800. Read speeds were about 79.3MBps, about 13 percent faster than FireWire 800.

The performance gains were only so big since they were testing against a single non-SSD drive. Previous Thunderbolt benchmarks have shown much larger boosts but only when using SSD and RAID configurations, eliminating some of the drive bottlenecks.

As it's aimed at the portable market, there are some other limitations with the device. The device only has a single Thunderbolt port, so it must be at the end of the chain. However, it is also bus-powered so no external power supply is required. (The upcoming $199 desktop model reportedly will have an external power supply and additional Thunderbolt port.) Also, the $99 price doesn't include a Thunderbolt cable which still runs $50 at the Apple online store.

So, the entire setup will add a $150 premium to your hard drive purchase, but is one of the few single-drive external Thunderbolt drive options available today.

Update: Note, that Seagate's GoFlex adapter is simply a standard SATA connector, so it could be used as a bare 2.5" SATA Hard Drive -> Thunderbolt adapter.

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Apple Had 'Worked On' Offering a High-Definition Music Format

Posted: 01 Feb 2012 01:00 AM PST

In an interview with AllThingsD, recording artist Neil Young revealed that he had discussed high definition music formats with Apple's Steve Jobs prior to his death.

The interview is summarized by CNet, in which Young claims that MP3s have just "5 percent of the data present in the original recording." Young is concerned that there is no suitable high definition available to consumers.

Higher definition music, of course, would require much larger files. Young reportedly approached Apple and specifically Steve Jobs about it:

When asked if Young had approached Apple about the idea, Young said that he had, in fact, met with Jobs and was "working on it," but that "not much" ended up happening to the pursuit.

Of note, Young made mention that Jobs was a vinyl fan, despite having helmed the company that would spearhead the way people listened to and purchased digital music.